How do I pay for this?
Your Fitness Fare meals are purchased by credit or debit card.
When do I need to place my order?
Place your order anytime! Place your order by midnight tonight, we'll cook tomorrow and have it ready for delivery or pick up the next day. For example, place your order on Monday, we'll cook your meals on Tuesday and have them ready for delivery or pick up on Wednesday.
What days are the kitchen closed?
Our kitchen is closed on Saturday and Sunday. There will be no deliveries on Saturday and Sunday.
What happens when the package arrives at my door, but I am not home at the time to receive it?
Our deivery person will leave your meals at your doorstep without a signature. When you arrive home, please place meals in your refrigerator. With ice packs, your meals will last several hours in our lined boxes.
What information do you need to send out a package?
We need a complete street address, with a correct zip code, apartment or suite number, city, state, the daytime phone number of the recipient, an alternative phone number (such as cell or home), an e-mail address and payment information.
What if I don't have complete & correct address information?
We need to have complete and correct address information to successfully deliver your package. If we send your order to an incorrect or incomplete address, your package will not reach you and you won’t be able to enjoy eating lean and healthy Fitness Fare meals.
Can I have my order sent to my office instead of my home?
Yes, as long as you indicate it on your order where you would like it delivered. Remember, the package will require refrigeration upon delivery. So, if your office doesn’t have such accommodations, you may want to consider a different option. Fitness Fare Progressive is not responsible for packages once they have been delivered to you.
Can I have my order sent to my apartment building?
Yes, It is a good idea to be home when your meals are scheduled for delivery to your apartment. Otherwise, you may arrange for it to be shipped to the apartment office, if there is one. It is up to you to arrange for this with your apartment office before placing an order to ensure you are able to do so and to provide us with the correct address of where your meals are to be shipped. Fitness Fare Progressive is not responsible for packages once they have been delivered to you.
Can I send Fitness Fare meals as a gift for a friend or relative?
Yes. We strongly recommend you let them know the package is coming and to be on the look out for the delivery.
Can I send my order to a P.O. Box?
No. Fitness Fare will not deliver to a P.O. Box.
Does someone have to be home to sign for the package?
No, you do not have to be home if you are having meals delivered to a single-family home. Fitness Fare Progressive is not responsible for packages once they have been delivered to you.
How are Fitness Fare meals sent?
All Fitness Fare meals that are delivered, will be delivered FRESH and are packaged in special containers, then placed in a shipping box with ice packs and insulated material to keep it at the utmost quality and meet the highest standards of safety and quality. All meats are manufactured in USDA facilities.
What if I have allergies?
Fitness Fare prepares and uses ingredients that contain all tree nuts, wheat, soy, dairy, poultry, all seafood, beef, and raw fruits. If you have any allergies to these items that could potentially cause you harm of any kind, please do NOT place an order from this website.
Can I put the food in the freezer?
Yes. Once you receive your order, you can keep your meals frozen by placing them directly in the freezer. All Fitness Fare meals are ready to heat and enjoy when it’s convenient for you.
What time will the package be delivered?
An exact time of delivery cannot be given, since it depends where the address is and how many deliveries our drivers have that day.
Will Fitness Fare call before delivering the package?
No, it is your responsibility to know a package is coming since you placed the order. We strongly advise you to arrange for someone to be available to place your meals in a refrigerator upon delivery, because the package is of a perishable nature and needs to be refrigerated or frozen upon delivery.
Will I receive a confirmation for my online order?
Yes, your order will be confirmed with an e-mail receipt that contains your order information, as long as you provide that information. We strongly recommend once you have placed your order to print out the final confirmation page indicating your order has been placed.
What if I have to cancel my order?
We’re sorry, but once an order is placed there are no cancellations or refunds since you have ordered meals that were prepared for your order. Perhaps you can treat a friend or family member if you are unable to consume that week’s worth of meals.
